Our Shipping and Return Policy
SHIPPING - At see the big picture, we understand wanting to complete and finish your dedicated home theater or business with a mounted projector. That's why we ship 99% of our orders the same day! You will receive your mount, hardware, and directions in 2-3 days. We do however, have to follow the hours of our preferred shipper, the United States Postal Service. (Exclusions include holidays, sundays, weekdays after 4:40 pm Eastern Standard Time and after 1:00 pm on Saturdays.) Overnight shipping is available for a $19.95 surcharge.
RETURNS - If for any reason you are not completely satisfied with your
purchase, you may return it for a complete refund within 30 days. All
returns must be authorized by www.seethebigpicture.net within 21 days
of the invoice date. Within twenty-one (21) days of purchase, we will
replace or repair, at our sole discretion, any product that is deemed
defective. After 21days, the manufacturer's warranty process must be
Please Note: Due to restrictions placed upon us by the manufacturers,
computers and parts are returnable in the first 21 days for repair
only. There's NO RESTOCKING FEE applied to any return item(s).
However, S&H cost is not refundable.
CHECKS: - If paying by check, please mail your check to:
See the BIG Picture
918 W. Water Street
Elmira, NY 14905
PAYMENT METHODS - We currently accept credit cards, Paypal, and checks. We're in the process of adding Google Checkout for your convenience!